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How satisfied are you with this response? Karthik Vengaloor Replied on May 1, What is the make and model of the computer? Did this solve your problem? To assign a drive letter if one has not already been assigned, click Add , click the letter that you want to use, and then click OK. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

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You might be able to solve some problems by running a troubleshooter that will automatically fix some common issues with hardware. I have the same question 1. Check if the device is detected in Device Manager.

Karthik Vengaloor Replied on May 1, What is the make and model of the computer? Un-install the USB drivers.

This site in other languages x. Thanks for marking this as the answer.

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Follow the steps given below to un-install the drivers. You can follow the question or vote as helpful, but you cannot reply to this thread. Check if the external disk works when connected to a different USB port.

Expand Seagate 3TB external hard disk and right-click on the drive. Hardware devices are not working or are not detected in Windows http: Hy the left pane, click Disk Management 4.

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Select Properties and check if the device is working properly under Device Status. Do other USB devices work properly on the computer?

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CnMemory Core 3,5″ HDD case, USB , for SATA drives, black – blitz micro

Sorry this didn’t help. This will re-install the USB drivers. JohanMeulekamp Created on April 30, How satisfied are you with this reply? Right-click the drive that you want to change, and then click Change Drive Letter and Paths. You can refer to the articles mentioned below for more information.

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Is the hard disk detected in Device Manager? Run the Hardware Troubleshooter.

Follow the cn,emory given below to check the status of the device in Coge Manager. Make sure that the drive has a drive letter assigned in Disk Management: Meanwhile, you can try this: Please get back to us with the answers.

Hi Johan, I understand that the external harddisk is not getting recognized by the computer. Check if the issue is resolved. Hardware devices are not working or are not detected in Windows. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services.

How satisfied are you with this response?